Sanofi’s CHC Division experience with Omkar and his team has been refreshingly different from many of our vendors. They were extremely clear in outlining the project and the scope of work, so there was never any confusion or any unmet expectation.

They delivered each phase of the project in less time than they originally projected. Having Shubhlabh team with us allowed us to focus on our core business while Shubhlabh team supported us with the technology part.

Today, when we reflect on our selection of Omkar and his team to support us in developing integrated systems, where we had to integrate multiple systems for ease of operation which could result in analyzing efforts and the results, we feel we did the right choice.

The rigorous work the team put to the understand the earlier system and fuse the same in a new avatar, which is more user friendly has been the KEY success.

Effort to Make the overall experience friendly for the end user, has been always the FORTE of Omkar and his team.

The hunger to do better has made the team in Sanofi to ask for more upgrades which could help the team to have decision making faster and better.

We have been associated with Staracme Technologies for over three years and have used their Lighthouse SFA platform across several important business processes, including field-force reporting, primary and secondary sales monitoring, CRM, tour planning, attendance, expense management, dashboards, incentive tracking, system integrations, and customised developments.

Our experience with Staracme Technologies has been highly positive. Their team combines a strong digital-first mindset with a practical understanding of pharmaceutical field-force operations. They understand business requirements quickly and consistently translate them into relevant, technology-driven solutions.

One of their key strengths is their responsiveness and solution-oriented approach. Rather than providing only temporary technical fixes, the team focuses on understanding the underlying business need and developing practical, sustainable solutions. Routine queries and escalations are generally addressed within one to two working days, while urgent business requirements are often supported within 24 hours.

Their agility was particularly evident when a field-reporting integrity issue was identified. The team responded quickly and implemented an effective solution within two days. They have also extended support beyond regular working hours, including weekends, to ensure that critical modules and developments were delivered on time.

The Lighthouse platform has contributed positively to field-force productivity, reporting accuracy, customer coverage, sales-activity visibility, attendance and expense management, process automation, compliance, and management decision-making through dashboards.

Staracme Technologies has proven to be a responsive, flexible, technically capable, collaborative, and reliable technology partner. Their strong customisation capability, timely delivery, and post-implementation support make them a valuable partner in our ongoing digital transformation journey.

“24×7 Reliable Support • Fast Turnaround • High-Quality Delivery • Competitive Value”

STARACME has proven to be a highly dependable 24×7 partner, consistently delivering prompt support and rapid turnaround. The team demonstrates a strong understanding of our requirements, ensuring seamless engagement and consistent value delivery through high-quality, timely outputs with minimal rework.

Their proactive responsiveness has enhanced operational efficiency, while improved application stability and streamlined processes have elevated user experience.

Additionally, from a commercial perspective, STARACME offers highly competitive pricing, making them a strong and cost-effective vendor choice.

Our association began back in 2017, when Staracme was first engaged by us. Since then, the partnership has consistently grown stronger, marked by an impressive evolution in collaboration and service delivery. This continued growth is a testament to your unwavering commitment, customer centricity, and passionate, solution-oriented approach. Your team's quick and dependable response time has consistently ensured that our needs are met efficiently and effectively.

What truly sets Staracme apart is your ability to deliver all this value at a fraction of the cost that global companies typically charge from multinational organizations. Your dedication to providing high-quality, reliable solutions—combined with competitive pricing—has made Staracme an invaluable partner to us.

Thank you once again for your excellent service and support.

The overall engagement with Staracme has been smooth, with a clear understanding of our requirements and consistent delivery of value.

The quality of service has been excellent, with deliverables provided accurately and within agreed timelines. The team demonstrates strong ownership and attention to detail, ensuring minimal rework and high reliability.

Support and responsiveness have been standout aspects of our collaboration with Staracme. The team is proactive, readily available, and quick to address queries or issues, which has significantly contributed to operational efficiency.

A notable outcome from this partnership has been the improved performance and stability of the application, along with streamlined processes that have enhanced user experience and reduced turnaround time for key activities.

We have had a very good experience working with Staracme. Their team is professional, helpful, and easy to work with. They always provide quality service and complete tasks on time.

The team is responsive and supports us whenever required. They are quick to address our queries and ensure smooth coordination throughout the engagement.

A key benefit of working with Staracme has been the improvement in inventory accuracy, proper stock allocation, and better overall inventory management, which has helped us improve operational efficiency.

We appreciate the support provided by Staracme and look forward to continuing our association with them.